[{"_1":2,"_3":-5,"_4":-5},"loaderData",{"_5":6,"_7":8},"actionData","errors","root",{"_36":37,"_38":39,"_40":41,"_42":-5,"_43":41,"_44":41,"_45":41,"_46":41,"_47":48,"_49":50,"_51":-7,"_52":53,"_54":41,"_55":-5,"_56":41},"routes/_public/magic-link/route",{"_9":10},"meta",[11,12,13,14,15,16,17,18,19],{"_35":27},{"_20":34,"_22":25},{"_30":33,"_22":27},{"_30":32,"_22":25},{"_30":31,"_22":23},{"_20":28,"_22":29},{"_20":26,"_22":27},{"_20":24,"_22":25},{"_20":21,"_22":23},"name","twitter:image","content","http://portal.dncsolar.com/login/og.png","twitter:description","Track your Project Construction Progress, monitor your energy usage in real time, access your project documents or open a maintenance ticket with DISNOCOOL TELECOMMUNICATIONS (PTY) LTD TA DNC SOLAR","twitter:title","Login into DISNOCOOL TELECOMMUNICATIONS (PTY) LTD TA DNC SOLAR","twitter:card","summary_large_image","property","og:image","og:description","og:title","description","title","tenant",{"_58":316,"_317":318,"_319":320,"_321":322,"_323":324,"_325":326,"_327":328,"_20":329,"_330":331,"_332":333,"_334":335,"_336":337,"_338":339,"_340":341,"_342":343,"_344":345,"_346":-5,"_347":-5,"_348":-5,"_349":350},"language","en","isDemo",false,"googleTrackingId","seoNoindex","requireNonEssentialCookieConsent","subscriptionActive","ticketsEnabled","connections",{"_121":122,"_123":124,"_125":126},"trackers",[57],"siteList","isProduction",true,"isLoggedInAsSomebody","nonEssentialCookieConsent","aiEnabled",{"_58":59,"_20":60,"_61":41,"_62":53,"_63":64,"_65":66,"_67":53},"id","54056296-671c-4c89-b5a9-2c2674bf1fe2","Default","archived","isDefault","graphic","auto","phases",[68,69,70,71,72],"completeSkippedSteps",{"_58":109,"_74":110,"_76":111,"_35":112},{"_58":101,"_74":102,"_76":103,"_35":104},{"_58":93,"_74":94,"_76":95,"_35":96},{"_58":85,"_74":86,"_76":87,"_35":88},{"_58":73,"_74":75,"_76":77,"_35":78},"61d7790dab113b7655afec3f","icon","lightbulb","steps",[79],"Turning It On",{"_58":80,"_81":82,"_83":84},"61d77917ab113b7655afed99","text","

Your inspection has passed! Next, we request permission to operate from your utility company. This can take a few weeks, sometimes longer, and is often out of our hands. Thank you for your patience. Please keep your system switched off until the utility has granted permission.

Once the utility has approved your system, and replaced your meter where needed, you can turn it on. We will contact you to make sure the system is producing as expected and to answer your questions. You will also receive the invoice for your final payment at this stage.

Welcome to the renewable energy movement!

","headline","Permission to Operate","61d77900ab113b7655afea73","user-tie",[89],"Inspection",{"_58":90,"_81":91,"_83":92},"61d77903ab113b7655afeaaf","

Your system now needs to be inspected by the responsible authority. Our inspection coordinator will contact you when the inspection is scheduled. This process may take up to 14 days. Some inspections require us to be on site.

An adult must be at home during the inspection.

","Ready for Inspection","61d778edab113b7655afe7c1","screwdriver-wrench",[97],"Construction",{"_58":98,"_81":99,"_83":100},"61d778f0ab113b7655afe7fd","

We are now planning the installation schedule and will contact you soon to agree on a date range. We confirm the exact date closer to the installation, weather permitting. This step can take up to a month if there are no unusual delays.

Please let us know if you need to change the date or time after we have confirmed it.

","Installation","61d778d8ab113b7655afe54b","file-lines",[105],"Permitting",{"_58":106,"_81":107,"_83":108},"61d778e1ab113b7655afe5be","

Our team is now preparing and submitting the permit and grid-connection applications for your system. Depending on your location this involves your local building authority and your utility. This step often takes several weeks. During that time you may not hear from us unless we need more information or a signature from you.

Once the approvals are in, we prepare the equipment and contact you to schedule the installation.

","Applying for Permits","61d7788ae80b310181ed560b","compass-drafting",[113,114],"Design",{"_58":118,"_81":119,"_83":120},{"_58":115,"_81":116,"_83":117},"61d778a89deacf86d3ca6b66","

Our design team is now creating your solar system design: a detailed construction plan that is reviewed and double-checked before it is final. The design phase usually takes 2–3 weeks. When it is complete, we ask you to approve the final design.

Any change orders, for example adding or removing panels or batteries, also happen in this step. Your sales representative will be in touch.

","System Design","61d7789d9deacf86d3ca6b2a","

If it has not already been completed, your site survey is coming up shortly. Please plan to be at home, because the surveyor needs indoor access. The surveyor documents the roof structure, the attic and your electrical panel. These details help our designers finalize your system design.

","Site Survey","crm",{"_234":235,"_236":237,"_238":239,"_240":241,"_242":243,"_244":245,"_246":247,"_248":249,"_250":251,"_252":253,"_254":255,"_256":257,"_258":259,"_260":261,"_262":263,"_264":265,"_266":267,"_268":269,"_270":271,"_272":273,"_274":275,"_276":277},"inverter",{"_145":146,"_147":148,"_149":150,"_151":152,"_153":154,"_155":156,"_157":158,"_159":160,"_161":162,"_163":164,"_165":166,"_167":168,"_169":170,"_171":172,"_173":174,"_175":176,"_177":178,"_179":180,"_181":182,"_183":184,"_185":186,"_187":188,"_189":190,"_191":192,"_193":194,"_195":196,"_197":198,"_199":200,"_201":202,"_203":204,"_205":206,"_207":208,"_209":210,"_211":212,"_213":214,"_215":216,"_217":218,"_219":220,"_221":222,"_223":224,"_225":226,"_227":228},"other",{"_127":128,"_129":130,"_131":132,"_133":134,"_135":136,"_137":138,"_139":140,"_141":142},"scanifly",{"_143":41},"solargraf",{"_143":41},"aurora",{"_143":41},"opensolar",{"_143":41},"zapier",{"_144":-7},"pge",{"_143":41},"shelly",{"_143":41},"twilio",{"_143":41},"connected","apiKey","enphase",[],"solaredge",[],"sma",[],"sunpower",[],"egauge",[],"huawei",[],"hoymiles",[],"apsystems",[],"fronius",[],"solarman",[],"solark",[],"solis",[],"tesla",[],"foxess",[],"rctpower",[],"goodwe",[232],"solax",[],"growatt",[],"victron",[],"tigo",[],"aptos",[],"chilicon",[],"lux",[],"canadianSolar",[],"generac",[],"locusEnergy",[],"deye",[229],"nep",[],"duracell",[],"cachelan",[],"ecoflow",[],"chint",[],"alsoEnergy",[],"sungrow",[],"sigenergy",[],"esy",[],"outbackPower",[],"auroravision",[],"eg4",[],"emporia",{"_143":41},"franklin",{"_143":41},"anker",{"_143":41},{"_230":231,"_143":53},"accountId","support@dnctelecoms.co.za",{"_230":233,"_143":53},"b08d780a-e3e5-47fa-a96e-b2b12cc39636","hubspot",{"_143":41,"_230":-7},"solarnexus",{"_143":41,"_314":315},"copper",{"_143":41,"_230":-7},"clickup",{"_143":41,"_312":-7,"_297":313},"servicefusion",{"_143":41,"_297":311},"scoop",{"_143":41,"_309":310},"quickbase",{"_143":41,"_305":-7,"_306":-7,"_307":-7,"_308":-7},"googlesheets",{"_143":41,"_278":279},"webhooks",{"_143":41},"filemaker",{"_143":41,"_303":-7,"_304":-7},"close",{"_143":41},"gohighlevel",{"_143":41,"_299":-7,"_300":301},"zoho",{"_143":41,"_230":-7,"_293":294,"_295":296,"_297":298},"netsuite",{"_143":41,"_230":-7},"salesforce",{"_143":41,"_230":-7},"dynamics",{"_143":41,"_289":-7,"_290":-7,"_291":-7,"_292":-7},"monday",{"_143":41,"_285":279,"_286":279,"_287":279,"_288":279},"pipefy",{"_143":41},"jobnimbus",{"_143":41},"insightly",{"_143":41,"_281":282},"pipedrive",{"_143":41,"_280":279},"systemsheets",{"_143":41,"_278":279},"spreadsheetId","","domain","objectNames",{"_283":284},"ticket","Service_Call__c","slug","contactBoardId","ticketBoardId","projectBoardId","organizationEndpoint","projectEntity","contactEntity","ticketEntity","location","us","homepageUrl","https://portal.dncsolar.com","redirectUrl","https://app.sunvoy.com/oauth/zoho","locationId","ticketSyncConfig",{"_302":283},"ticketScope","host","database","realm","projectTableId","contactTableId","ticketTableId","projectScope","projects","https://app.sunvoy.com/oauth/servicefusion","siteWorkspaceId","https://app.sunvoy.com/oauth/clickup","url","https://app.solarnexus.com","6acdb38a-caad-1957-d798-e42f00000000","countries",[578],"hostname","portal.dncsolar.com","portalUrl","https://app.sunvoy.com","websiteUrl","https://sunvoy.com","cdnPrefix","cdn.sunvoy.com","authUrl","https://app.sunvoy.com/oauth","DISNOCOOL TELECOMMUNICATIONS (PTY) LTD TA DNC SOLAR","logo","https://cdn.sunvoy.com/6acdb38a-caad-1957-d798-e42f00000000/assets/-20261013-191510-113-32rzaqj6op5.svg","logoDark","https://cdn.sunvoy.com/6acdb38a-caad-1957-d798-e42f00000000/assets/-20261013-191513-824-2y6it8nnv2.svg","logoProtect","https://cdn.sunvoy.com/6acdb38a-caad-1957-d798-e42f00000000/assets/-20261013-191530-309-8kko6qqp9g7.svg","logoProtectDark","https://cdn.sunvoy.com/6acdb38a-caad-1957-d798-e42f00000000/assets/-20261013-191538-734-6qm56bezcxl.svg","icons",{"_574":575,"_576":577},"color","#50a847","colors",{"_570":571,"_383":572,"_573":572},"supportEmail","support@dncsolar.com","defaultPhone","googlePlayURL","appStoreURL","settings",{"_351":352,"_353":354,"_355":356,"_357":358,"_359":360,"_361":362,"_363":364,"_365":366,"_367":368,"_369":370,"_371":372,"_373":374},"performance",{"_375":41,"_554":555,"_556":557,"_558":559,"_560":561,"_562":410,"_563":53,"_564":53,"_565":41,"_566":41,"_567":41,"_568":569},"project",{"_65":497,"_498":499,"_500":501,"_502":41,"_503":504,"_505":41,"_506":41,"_507":41,"_508":80,"_509":41,"_510":80,"_511":41,"_512":-5,"_513":53,"_514":41,"_515":-5,"_516":517,"_518":-5,"_519":-5,"_520":-5,"_67":53,"_521":53,"_522":41,"_523":524,"_525":41,"_526":527},"support",{"_454":455,"_456":457,"_458":459,"_460":41,"_461":41,"_462":463},"referral",{"_81":426,"_83":427,"_76":428,"_429":430,"_431":432,"_433":434,"_435":53,"_436":437,"_438":53,"_439":41,"_440":41,"_441":430,"_442":443,"_444":-5},"reviews",{"_83":403,"_404":405,"_81":406,"_407":408,"_409":410,"_411":412},"guarantees",{"_388":389,"_390":391,"_392":393,"_394":395,"_351":396},"messaging",{"_385":53,"_386":41,"_387":41},"pushNotifications",{"_375":41},"payments",{"_376":377,"_378":-7,"_379":380},"nps",{"_375":53},"biometricAuth",{"_375":41},"milestones",{"_375":41},"enabled","checkout",{"_384":41},"eShopNavigationLabel","external",{"_375":41,"_35":381,"_34":382,"_383":381},"Manage Your Bill","For payment info click below","buttonText","isReady","inactive","hideBranding","areInverterLogosHidden","workmanship",{"_397":400,"_399":53},"roofPenetration",{"_397":402,"_399":53},"solarPanels",{"_397":401,"_399":53},"solarInverter",{"_397":400,"_399":53},{"_397":398,"_399":53},"value","95% for 12 years","isVisible","12","25","5","Fight Climate Change","subheadline","Help us install more solar panels","One of the simplest things you can do to help us fight climate change is leaving us a 5 star review so more people can find out about solar.\n\nThis usually takes less than a minute. Just choose one or multiple sites from the list below:","avgRating",5,"reviewCount",1,"locations",[413],{"_20":279,"_414":279,"_285":279,"_415":279,"_416":279,"_417":279,"_418":279,"_419":279,"_420":279,"_421":279,"_422":279,"_423":279,"_424":279,"_425":279},"crmName","address","google","facebook","yelp","solarreview","angi","energysage","bbb","guildQuality","bestCompany","trustpilot","Get a free solar quote","Refer a friend",[445,446,447],"referred",0,"referee",250,"currency","USD","sharingExtendedStats","sharingImageUrls",[],"submitReferral","prettyLinks","hide","noOfCustomers","announcementBanner",{"_375":41,"_81":279},"stepToConversionStep",{"_81":452,"_83":453},{"_81":450,"_83":451},{"_81":448,"_83":449},"Once they choose us for their solar project, you receive your referral reward.","You earn a reward","We get in touch with your friend and prepare a quote.","They request a free quote","Share your personal referral link, or tell your friend to mention your name or referral code.","Invite a friend","stages",[488,489,490],"tags",[464,465,466,467,468,469,470,471],"displayContact","construction","disableChatOnClosedTicket","enableCustomerTags","teams",[],{"_472":486,"_35":487},{"_472":484,"_35":485},{"_472":483,"_35":351},{"_472":481,"_35":482},{"_472":479,"_35":480},{"_472":477,"_35":478},{"_472":475,"_35":476},{"_472":473,"_35":474},"label","Monitoring","monitoring","Troubleshoot","troubleshoot","Manufacturer Defect","manufacturer","Workmanship Warranty","warranty","Remove/Replace","rma","Performance","Maintenance","maintenance","Electrical Work","electrical",{"_58":495,"_35":496},{"_58":493,"_35":494},{"_58":491,"_35":492},"61eb12278898f87667ee86c9","Closed","61eb122d8898f87667ee86ca","Assigned","61eadc5b8898f87667ee86c8","Open",[531,532,533,534,535],"projectManagerTitle","Your Project Manager","limitSites",[],"enableDefaultProjectManager","salesManagerTitle","Your Sales Manager","enableDefaultSalesManager","displayEnergyFlowFirst","invertGraph","productionStep","productionStepDisabled","shopStep","shopStepDisabled","stopTrackingStep","hideTrackerForProducingSites","enableDefaultMaintenanceManager","defaultMaintenanceManager","maintenanceManagerTitle","Your Maintenance Manager","stepToDisplayMaintenanceManager","stepToDisplayReviews","stepToTriggerPayout","enableCustomerDocumentUpload","hideDocumentsTab","documentTypes",[],"forceLiveWidgetVisibility","extraTile",{"_375":41,"_35":528,"_34":279,"_529":530},"My Agreement","fields",[],{"_58":109,"_35":112,"_74":110,"_76":549},{"_58":101,"_35":104,"_74":102,"_76":546},{"_58":93,"_35":96,"_74":94,"_76":543},{"_58":85,"_35":88,"_74":86,"_76":540},{"_58":73,"_35":78,"_74":75,"_76":536},[537],{"_58":80,"_83":538,"_81":539},"Congratulations, you've been granted PTO!","

Your inspection has passed - woohoo! Next up, we will request permission to operate (PTO) from your utility company. Sometimes this can be a long wait, which is frustrating for you and for us, too. It can take up to a month or even longer if the utility company's net metering office is backed up. We have a specialist who works with utilities to speed this process, but sometimes it's out of our hands. Thanks for your patience at this stage. Please be aware: by law, a customer is not permitted to turn on their system until PTO is granted by the utility. Please leave your system off at this time.

Once the utility has upgraded your meter, and granted you PTO you are permitted to turn on the system. We'll contact you to make sure your system is producing as it should and answer any questions you may have. You'll also receive an invoice for your final payment at this stage. If you're a loan customer, our finance specialist will be in touch.

Congratulations, you are now part of the family and a member of the renewable energy movement!

",[541],{"_58":90,"_83":92,"_81":542},"

Your system now needs to be inspected by the County or City. Our inspection coordinator will contact you when your inspection has been scheduled. This process may take up to 14 days. Some inspections require us to be on site.

*Someone over the age of 18 must be at home during the inspection.

",[544],{"_58":98,"_83":100,"_81":545},"

Right now, we are evaluating the installation schedule. Soon we should be able to reach out to coordinate a date range for your installation. We will be able to confirm an exact date closer to the installation, weather permitting. This step in the process can take up to one month if there are no unusual delays.

Please let us know if you need to make any changes to the date or time once we have reached out to confirm the tentative installation date.

",[547],{"_58":106,"_83":108,"_81":548},"

We're excited to let you know that our team is working on applying for and submitting your county and utility permit applications! During this process, several applications are needed to gain approval to install and operate your new solar system, including a building and electrical permit with your local county jurisdiction. This permitting process can take anywhere from 4 to 12 weeks. During the permit process, you may not receive communication updates from us unless we need additional information from you*.

*Sometimes signatures are required in advance to streamline your project.

**Please note you may see a projected commissioning date on the interconnection documents. This is not an estimated install date, it is simply a standard date required by the utility (6 months from application submission).

Once we have received a stamp of approval from the permitting office, we will prepare the equipment and reach out to schedule your installation.

",[550,551],{"_58":118,"_83":120,"_81":553},{"_58":115,"_83":117,"_81":552},"

Your solar system design will be completed by our design team. In this stage, our designers will create a detailed construction plan, which the team will review and double-check when complete.

The design process can take up to 2-3 weeks. Once it's done you are required to approve the final design

If there are any change orders, i.e. adding or subtracting panels or batteries, that also happens at this stage of the process. Your sales representative will be in touch.

","

If it has not already been completed, your site survey is coming up shortly! Please arrange to be at home for the site survey because we will need indoor access. The surveyor will document the attic's roof structure, your electrical panel, and the outside roof structure. These details will aid our designers in the final design of your project.

","provider","manual","period",12,"percentage",15,"severe",50,"annualDegradationRate","showSavings","excludeZeroes","showGridData","showErrorCode","showPerformanceTab","projectGuarantees",[],"dark","#afcc54","#ffffff","buttonTextDark","192","https://cdn.sunvoy.com/6acdb38a-caad-1957-d798-e42f00000000/assets/-20261013-191517-604-5v746ilwy1n.png","512","https://cdn.sunvoy.com/6acdb38a-caad-1957-d798-e42f00000000/assets/-20261013-191547-293-5mknv23u19t.png","ZA"]